Shipping & Delivery Policy

Security

Your online transaction on setuwellnessfirst is secure with the highest levels of transaction security currently available on the Internet. setuwellnessfirst uses 256-bit secured encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

The website does not have the ability to interfere and does not interfere with the payment gateway mechanism. The website has no access to the information that you may enter to make the payment through the payment gateway. By creating a link to the payment gateway, we do not endorse the payment gateway, nor are we liable for any failure for products or services offered by such payment gateway. Such payment gateway may have a privacy policy different from that of ours. All failures/errors/omissions of the payment gateway shall be solely on the CCAvenue gateway. You hereby consent that you shall not use the website for any disputes that you may have with the payment gateway or any wrongdoing of the payment gateway.

We take the security of our systems seriously, and it is our constant endeavor to make our website a safe place for our customers/Clients to browse. However, in the rare case when some security researcher or member of the general public identifies a vulnerability in our systems and responsibly shares the details of it with us, we appreciate their contribution and work closely with them to address such issues with urgency.

Moreover, setuwellnessfirst cannot guarantee that unauthorized third parties will ever be able to defeat those measures or use your personal information and User Content for improper purposes. We shall not be responsible for any breach of security or the disclosure of personal data for reasons outside our control, such as hacking, social engineering, cyber terrorism, espionage by third parties, or any events by way of force majeure such as sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, or acts of government. You acknowledge that you provide your personal information at your own risk.

Shipping of Medicine

For residents of India, the medicines will be delivered within 5- 7 working days.   The medicines will be sent once the payment for the medicines and Courier / Postal Charges are deposited in the bank.

International patients kindly connect with us.

Note: Incomplete address information may lead to delay or non-delivery of medicines.